Your plan and subscription¶
Plans¶
| Plan | Price | Recommended for |
|---|---|---|
| Basic | $29.99 / mo per location | Food trucks, fast food, counter service |
| Pro | $49.99 / mo per location | Full-service restaurants (includes the Table map) |
There's no limit on the number of locations. Each location is its own restaurant in Kitchfly with its own subscription.
Free trial¶
Every new account gets 14 days free, no card required. In My Account → Subscription you'll see the Trial ends date and how many days are left.
- We email you 3 days before the trial ends.
- If it ends without a subscription, you have 3 extra days of grace to subscribe.
- After that, access is paused until you subscribe. Your data is kept safe; subscribe and everything is where you left it.
Subscribe¶
- Go to My Account (in the menu, under Admin & settings).
- In Pricing plan, choose Basic or Pro.
- Click Subscribe to … · $…/mo. You'll go to a secure Stripe checkout page.
- Enter your card and confirm.
If you subscribe during the trial, you won't be charged until the trial ends. You'll see Your card is saved. Your first charge of $… will be on ….
Manage the subscription¶
Click Manage subscription to open the Stripe portal, where you can:
- Change plan.
- Update your card.
- Download invoices.
Cancel the subscription¶
- In My Account → Subscription, click Cancel subscription (below Manage subscription).
- Choose the main reason and, if you like, tell us more. Only the Kitchfly team sees your answer, and it helps us improve.
- Click Continue to cancel. Stripe opens right on the confirmation step; confirm there.
If you change your mind before confirming, click Keep my subscription or just close Stripe: nothing is canceled.
When you cancel you keep access until the end of the period already paid and you won't be charged again. You can reactivate it with Manage subscription before that date.
Cancelling the subscription doesn't delete your data. To download or delete it, see Download or delete your data.
We couldn't charge your card
If a payment fails you'll see a notice in My Account. Click Manage subscription and update your payment method to keep your access.
Stripe emails you a receipt for every charge.